Jewelry by Mail is committed to protecting your privacy; we will only use the information that we
collect about you lawfully and use this information to make your shopping experience as easy
and enjoyable as possible.
As with all eCommerce websites, we collect your personal information when you shop with
Jewelry by Mail. It is required to process your order, inform you of any problems and occasionally to send you special offers and promotions.
The Information We CollectYour full name – so we know what to call you
Email address – so we can email your order confirmations, delivery information, offers etc.
You can unsubscribe here at any time. Please allow up to 12 days for you request to be updated across all our systems.
Delivery address – so we can send your order to the correct place
Telephone number – we’ll only ever call if we need to talk to you about your order with us
Credit card details – encrypted to the highest security standards.
We also retain information provided by our website visitors, such as registration information,
transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) and contact information (e.g., name, address, phone number).
On request with verification, we will give the visitor a reminder with unique identifier information
(e.g., customer password). Visitors also have the ability to correct inaccuracies in contact
information and unique identifiers.
When you make a purchase through or register with the Sites, you provide us with an email
address where we, or these service providers, may contact you for the purposes described in
this section. For example, you may request to receive package tracking updates from one of our service providers.
How long We Keep Information
Any information relating to your account, including your customer details, order history and
correspondence records is kept while you are still an active customer.
You have a right to access any data we hold about you and we will deal with any subject
access request within 30 days.
You have the right to complain to a supervisory body if you feel your data is being misused.
Contact the Information Commissioners Office for more information on this but we would hope
that you would discuss any concerns you may have first with us.
You have the right to receive the personal data concerning yourself which you have provided to
us as the data controller, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller without
hindrance from the controller to which the personal data have been provided.
Cookies are small amount of data delivered to your hard drive via a web browser to enable us to process your orders more rapidly and to provide a fast and easy shopping experience. We use
cookies to record the visitor's session information (such as the visitor's shopping selections when ordering) and to record user-specific information on the pages the visitor selects for viewing.
For more detailed information on what cookies are please read the Wikipedia article on HTTP
no industry standard options for disabling cookies without completely disabling the functionality
and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.
You can prevent the setting of cookies by adjusting the settings on your browser (see your
specific browser Help option for more on how to do this). Please be aware that disabling cookies will affect the functionality of this and many other websites that you visit so is generally not
The Cookies We Set
Account related cookies
process and general administration. These cookies will usually be deleted when you log out
however in some cases they may remain afterwards to remember your site preferences when
Login related cookies
from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas
when logged in.
Email newsletter related cookies
This site offers newsletter or email subscription services and cookies may be used to remember
if you are already registered and whether to show certain notifications which might only be valid
to subscribed/unsubscribed users.
Order processing related cookies
This site offers e-commerce or payment facilities and some cookies are essential to ensure
that your order is remembered between pages so that we can process it properly.
Form entry related cookies
When you submit data to through a form such as those found on contact pages or comment
forms cookies may be set to remember your user details for future correspondence.
Third party cookies
section details which third party cookies you might encounter through this site.
This site uses Google Analytics which is one of the most widespread and trusted analytics
solution on the web for helping us to understand how our visitors use the site and ways that we
can improve your experience. These cookies may track things such as how long you spend on
the site and the pages that you visit so we can continue to offer great products and content.
You can choose to have your web browser notify you every time a cookie is being sent to you or you can turn off cookie acceptance altogether. Note that if you disable cookies, your overall
shopping experience may be adversely affected as certain functionality will not work without
cookies. You are welcome to contact us via phone, e-mail or postal mail for shopping assistance
if you do not wish to use our website.
We use industry-standard encryption technologies when transferring and
receiving customer data exchanged with our site server.